Support
We're here to help you get the most out of your journaling experience. Browse our resources or reach out directly—we'd love to hear from you.
🔍 Get Started
New to YourSoul? Learn how to make the most of your journaling practice with our beginner guides.
View Getting Started Guide →💡 Feature Requests
Have ideas to make YourSoul even better? We'd love to hear your suggestions for new features.
Submit Feature Request →🛠️ Troubleshooting
Encountering issues with the app? Check our troubleshooting guides or contact our support team.
View Troubleshooting Tips →❤️ Share Your Experience
We love hearing how YourSoul has impacted your life. Share your journey and experiences with us.
Share Your Story →Frequently Asked Questions
Getting started with YourSoul is simple! After downloading the app:
- Complete the welcome flow to set up your journal and optional Soul Profile
- Sign in with Apple ID if you want to enable cloud backup (optional)
- On your home screen, explore the daily inspiration prompt for writing ideas
- Tap the "Start scribbling" button beneath the prompt to write about today's inspiration
- View your recent entries and Clusters in the minimized preview cards on the home screen
- Tap the colorful floating "+" button to create a new entry or cluster
Creating and customizing entries:
- Express yourself with different fonts, themes, and photo attachments
- Use the Clear View mode (eye icon) for distraction-free writing
- Add tags to organize entries by topics or themes
- Assign entries to Clusters for better organization
- Find unassigned entries in the "Uncategorized" cluster and move them later
Building your practice:
- Set up Daily Reminders in Settings to establish a journaling habit
- Use the Calendar view to track your consistency and streaks
- View detailed statistics by tapping on the Streak Counter
- Access the "Year View" from the Calendar screen for a beautiful 365-day visualization
- Review past entries by tapping on any date in the Calendar
YourSoul grows with you, providing a beautiful, secure space for your thoughts and reflections.
Your privacy is our highest priority. YourSoul provides multiple layers of protection:
- All journal entries are stored locally on your device by default
- Optional end-to-end encryption (AES-256) is available with premium subscription
- Biometric security (Face ID/Touch ID) keeps your journal private
- Seamless export/import functionality for manual data backup
- We don't use analytics or tracking tools that monitor your usage
- Apple Sign In provides secure authentication without password storage
For complete details, please review our Privacy Policy.
Soul Profile is a premium feature that lets you personalize your journaling experience:
- Create a digital representation of your journaling identity
- Add a profile photo and customize your display name
- Track your journaling statistics and streaks
- Add a personal Soul Board with meaningful photos
- Set journaling goals and track your progress
- Express your unique personality within your private journal
Yes! YourSoul supports visual journaling:
- When creating an entry, tap the photo icon in the toolbar
- Select a photo from your library or take a new one
- Free users can add a limited number of photos per entry
- Premium users enjoy unlimited photo attachments
- All photos are stored securely with the same privacy protections as your text
YourSoul makes it easy to reflect on your journaling journey:
- Use the Calendar view to find entries by date
- Tap on any entry to open it in Review mode
- In Review mode, you can:
- View entry details including date and word count
- See all attached photos with captions
- View tags associated with the entry
- Copy text for use elsewhere
- Share your entry via the share icon (text or beautiful image)
YourSoul offers beautiful themes to enhance your writing experience:
- When creating or editing an entry, tap the theme icon in the toolbar
- Browse through available themes with visual previews
- Themes customize background colors/gradients, text colors, and accent colors
- Premium users have access to additional exclusive themes
- You can set a universal theme for all entries or choose different themes for each entry
- Dark themes are available for comfortable nighttime journaling
For distraction-free writing, YourSoul offers Clear View mode:
- When creating or editing an entry, tap the clear view icon in the toolbar
- Clear View removes all interface elements except your writing area
- Focus entirely on your thoughts without visual distractions
- Perfect for deep reflection and mindful journaling
YourSoul offers a generous free tier with premium options for enhanced features:
Free Features:
- Unlimited journal entries with basic formatting
- Daily journaling prompts for inspiration
- Calendar view and basic streak tracking
- One custom cluster for organization
- Limited photo attachments
Premium Features:
- Unlimited clusters for comprehensive organization
- Unlimited photos in journal entries
- Advanced export/import functionality
- End-to-end encryption for local storage
- Biometric security with Face ID/Touch ID
- Custom Soul Profile with personalization
- Premium fonts and themes
- Advanced formatting options
YourSoul offers a seamless export/import system for backing up your journal data:
- Export: You can export your journal entries at any time from the Settings menu. This creates a secure backup file that contains your entries, tags, and clusters.
- Import: To restore your data or transfer it to a new device, use the import option in Settings to select a previously exported file.
- Data Security: Exported files maintain the same encryption level as your in-app data when the encryption feature is enabled.
- Premium Features: Premium users enjoy advanced export options including selective exports, custom formatting, and additional security features.
This approach gives you complete control over your data while ensuring your privacy is maintained at all times.
Get in Touch
Or email us directly at yoursoul008@gmail.com